Refund & Return Policy

At Lilies & Harmony, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• Items can be returned within 3 days of receiving your order.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

• Please contact us at info@liliesharmony.com before returning any item.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and the amount will be returned to your original payment method within 5–10 business days.

Non-returnable items

• Used products

• Opened items

• Sale or promotional items

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@liliesharmony.com.

Shipping costs

• You will be responsible for paying your own shipping costs for returning your item unless the product is defective or incorrect.